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 Highlights

Finance

The Finance Department continues to make significant improvements in its service to our Member Clinics through financial support, accounting and billing advisory services and strengthening of Member Clinic internal accounting control systems.
 

One major accomplishment has been the dramatic reduction in the time it takes to get program payments to the Clinics, from over 100 days in 2004 down to six days currently.
We are now able to pay the Clinics immediately upon receipt of their monthly invoices and receipt of funds from the County with limited waiting time.
 

We engaged billing experts to provide technical and practical guidance to Clinics in all areas of billing, accounts receivable control and claims processing. The Clinics experienced a much higher cash flow, fewer claim denials and enhanced revenue from this Billing Assistance Program.


Accounting systems, internal controls and policies & procedures have been reviewed by an independent CPA, engaged to visit each clinic to address their particular needs in these areas. We verify adherence to generally accepted accounting principles, assuring strong internal control systems and providing recommendations in areas where a Clinic can improve their overall operating performance. The ultimate objective is to direct more funds to patient services through reductions in administrative service costs.

Health Policy
Target Issues:

Federally-Qualified Health Center Program

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Health Care Reform

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State Budget

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Medi-Cal

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Expanded Access to Primary Care Program (EAPC)

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Family Planning Access, Care and Treatment (Family PACT) Program

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Mental Health Services Act (MHSA)

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Information Technology

The IT Department provides basic computer and network support for 12 clinic members. This support is a combination of “on-call” service, routine maintenance, and emergency service (including after-hours). Additionally, the Coalition continues to support CCPro, a custom practice management system in use by 8 clinics. CCPro is undergoing a re-engineering effort, transforming into
a new product called CCPro.net, that will drastically improve the functionality in the areas of data warehousing, EDI, security, and disaster recovery. Live rollout of CCPro.net to the clinics began in 2007, and the architecture of the program is scheduled to be completed by the end of 2008.

Quality Management

The Quality Improvement Goal for our Strategic Plan was developed by the Clinic members in cooperation with the Quality committee and approved by our Board of Directors in November 2008. The frameworks for these initiatives are being developed as hallmarks for quality and safety as part of the overarching organizational level of coordinated clinical and systematic improvements in service delivery and clinic operations for quality improvement.
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Member Support

The Coalition continues to update clinic members on legislative measures and policies that affect the healthcare safety net in Orange County. The organization worked with the County Health Care Agency (HCA) to develop
new contracts for the Medical Services for Indigents (MSI) program in which 12 of our member clinics participate.  Healthcare Coverage Initiative funds ($50 million over three years) received in 2007 allowed for a significant expansion of the MSI program. Funds also supported the development of ClinicConnect and ER Connect to facilitate the case management of MSI patients. Technical assistance and/or trainings were provided to member clinics in areas such as budget preparation, grant cost reporting, MSI program coverage and operations. In addition, education and training continue to be provided for those clinics interested in pursuing FQHC status.


Home | About COCCC | For Members Only | Clinic Directory | Links | Contact us | Health Policy | Quality Management | Information Technology | News | Resources | Donate now

 

The Coalition of Orange County Community Clinics

17701 Cowan, Suite 220, Irvine, CA 92614-6057, (949) 486-0458  fax (949) 486-0425

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